All prices are quoted in wholesale dollars and are subject to change without notice.
Orders are taken subject to approval and acceptance by Giftcraft Ltd., and the availability of merchandise.Giftcraft Ltd. does not accept responsibility for merchandise discontinued or out of production by factory and merchandise may be discontinued without notice. All orders are prepayment until credit is approved. If credit is approved then payment will be due Net 30 days from invoice date. Cash discounts will not be accepted. 18% per annum interest will be charged on overdue accounts. Further orders will not be processed if invoices are overdue. Giftcraft Ltd. reserves the right to permanently discontinue supply of goods to accounts overdue.
No returns will be accepted without written authorization and a Return Authorization Number (RA#). Your sales agent or a customer service representative must authorize returns. No discontinued or clearance merchandise may be returned. All returns will be credited at original purchase price, less a 10% re-stocking charge. Merchandise not in perfect re-saleable condition will not be accepted.
Any claims for damages or shipment discrepancies must be made within 5 days of receipt of shipment. Contact our customer service department to report any damages or discrepancies and to be issued a RA# relating to your claim. A replacement part, credit invoice or pick up tag may be issued in resolving your claim. Customers are asked to retain damaged merchandise until advised by Giftcraft Ltd. Head Office or by your sales agent as to what steps should be taken for credit, return, or disposal.
All prices are quoted F.O.B. our warehouse.
Unavailable merchandise will be automatically backordered unless otherwise requested.
A qualifying, credit approved, opening order may be shipped with Net 30 day terms. An opening order, which does not qualify for credit terms, may be shipped upon receipt of prepayment by approved credit card or certified cheque.
If you choose to give us your personal information including but not limited to your credit card number, it is important for you to know that the information given is safeguarded and accessed by a limited number of people who will use it for the purpose you intended and acknowledged. We do not give out personal information unless you have given us written authorization. Our staff have been trained to treat your information with privacy and respect.